How to Set Up Branches (Multi-Branch)?

Running your rental business out of more than one site? Branches let you register each of your organization’s physical locations — hubs, depots, or regional offices — so that multi-branch features across Rentablez can be tied to the right place. Set them up once in Settings, and the rest of the platform can work branch-by-branch.

Branches are part of the optional Multi-Branch subscription module. If your plan doesn’t include it, the Branches screen stays read-only and the Add Branch button is hidden. Contact your account manager to enable Multi-Branch.

Branches vs. Locations — Which One?

Rentablez has two similar-sounding areas, and they do different jobs:

AreaWhat it’s for
Branches (Settings > Branches)Your organization’s operating sites for multi-branch operations and reporting. Requires the Multi-Branch module.
Locations (Settings > Location)General business sites classified by type — Warehouse, Store, Office, or Yard. Available on every plan.

If you only need to record your warehouses and yards, use Locations. Use Branches when you operate the Multi-Branch module and need each site treated as its own branch.

Who Can Manage Branches?

  • View branches — requires the settings.branches.read permission.
  • Add, edit, activate, or deactivate branches — requires the settings.branches.write permission and an active Multi-Branch subscription.

If you don’t see an Add Branch button or the edit/status controls, check both your permission and your subscription plan.

Opening the Branches Screen

  1. Go to Settings from the main navigation.
  2. In the settings side menu, select Branches.
  3. You’ll see the Organization Branches list.

A default branch is created for you. The first time you open this screen, Rentablez automatically adds one branch and marks it as your Default. You can rename and edit it, but you can’t deactivate it — every organization always keeps one active default branch.

Reading the Branches List

Each row shows:

ColumnMeaning
Branch NameThe site’s name. The default branch carries a Default badge. Click the name to edit the branch.
CodeYour short internal code for the branch.
CityThe branch’s city.
PhoneThe branch’s contact number.
StatusActive (green dot) or Inactive (grey dot).

Adding a Branch

  1. On the Branches screen, click Add Branch.
  2. In the Add Branch window, fill in the details across three sections:

Basic Info

  • Branch Name (required) — the name staff will recognize.
  • Code (required) — a short internal code for the branch.

Address

All address fields are required:

  • Address Line 1 — street address.
  • Address Line 2 — area or landmark.
  • City
  • District — district or region.
  • PIN / ZIP Code — postal code.

Contact

  • Phone (required) — a valid contact number.
  • Email (required) — a valid email address.
  1. Click Add. The new branch appears in the list as Active.

Branch addresses are typed in directly on this form. Unlike the Locations screen, there is no address autocomplete here — enter each field manually.

Editing a Branch

  1. Click the branch name in the list.
  2. Update any details in the Edit Branch window — the same Basic Info, Address, and Contact fields as when adding.
  3. Click Save.

The Edit Branch window also has a Status section with an Active/Inactive toggle (see below).

Activating or Deactivating a Branch

You can turn a branch off without deleting it — for example, when a site is temporarily closed.

  • From the list: click Deactivate (or Activate) in the branch’s Actions column, then confirm.
  • From the edit window: open the branch, use the Status toggle, and confirm the change before saving.

The default branch can’t be deactivated. If you try, Rentablez blocks it with a message that the default branch must stay active. To retire the default site, first make another branch your working default with your account team, then deactivate the old one.

Reactivating works the same way — the button and toggle simply switch back to Activate.