Complete, cancel, or reverse a stock audit

Once you’ve finished counting, a stock audit needs to be closed out. Completing it turns your counts into real stock adjustments so your system matches the shelf. Cancelling walks away without changing any stock. And if a completed audit turns out to be wrong, Reversing it puts your inventory back the way it was. This page covers all three, plus the fine print on what each one touches.

Every action here lives on the audit’s detail page — open Stock Audit from the menu and click into an audit to reach it.

All three actions require the Assets — Write permission. Without it, the Complete, Cancel, and Reverse buttons are hidden and you can only view the audit.

The Audit Lifecycle

An audit moves through a small set of statuses. Knowing which one you’re in tells you which actions are available.

Completed, Cancelled, and Reversed audits are read-only — their counts and results stay on record for history, but you can no longer edit them.

Complete an Audit

Completing is the payoff step: it takes every count you’ve recorded and applies it as a stock adjustment, so your system quantities and asset conditions finally match reality.

1. Finish counting and click Save Counts so your latest numbers are stored.
2. Click Complete Audit. A confirmation window opens titled Complete Audit [number]?.
3. Review the variance summary — it shows your total items, how many have a variance, and a table of each mismatched asset with its System quantity, Counted quantity, and the difference.
4. Click Complete & Adjust to apply the changes.

What gets adjusted on completion:

• Bulk assets — the counted quantity replaces the system quantity, and your adjustment reason is recorded.
• Tagged (individual) assets — an asset marked Missing is written down; the Actual Condition you selected (Operational, Damaged, Needs Repair, or Decommissioned) is applied to the stock record.

Completing is not reversible on a whim. The confirmation window spells it out: “This will apply stock adjustments that cannot be undone.” The counts become live stock changes the moment you confirm. You can still Reverse a completed audit later (see below), but that’s a separate, deliberate action — not an “undo.”

Cancel an Audit

Cancel when an audit was created by mistake, is a duplicate, or you simply don’t want to go ahead. Cancelling closes the audit without changing any stock — nothing you counted is applied.

1. Open the audit (it must still be Draft or In Progress).
2. Click Cancel Audit.
3. Confirm in the prompt that appears.

The audit moves to Cancelled status and becomes read-only. It stays in your list so you have a record that it existed.

Cancelling is safe — no quantities, conditions, or asset statuses are touched. If you’ve already completed an audit and need to walk it back, use Reverse instead.

Reverse a Completed Audit

Reversing is your safety net for a completed audit that shouldn’t have been applied — a miscount, the wrong assets scoped, or a count entered against the wrong branch. It writes inverse adjustments to restore the stock snapshot that was captured when the audit was first created.

1. Open a Completed audit.
2. Click Reverse Audit. A confirmation window opens titled Reverse Audit [number]?.
3. Read the caveat (below) carefully.
4. Click Yes, Reverse.

What reversing restores, back to the moment the audit was created:

• Stock quantities
• Asset conditions
• Asset status

The audit then moves to Reversed status and stays in your list for history.

Important caveat — intervening changes can be overwritten. Reversal replays the original snapshot. If stock has changed since the audit completed — new orders went out, or another audit adjusted the same items — the replay may overwrite those later changes. Reverse promptly after a mistake, and double-check affected assets if time has passed or other activity has happened in between.

Which Action Should I Use?

Related Articles

• Create and run a stock audit
• Recurring and blind stock audits
• Export and print an audit checklist
• Configuring Roles & Permissions