How to Add a Warranty?
A warranty in Rentablez is attached to a single stock unit (one physical unit, identified by its SKU and serial number) — not to a product in general. That way the coverage, provider, expiry date and policy document travel with the exact unit they protect.
There are two places to add one:
- From the Warranties list — best when you’re working through several units.
- From a unit’s Documents panel — best when you’re already looking at a specific unit.
Option 1 — Add from the Warranties List
- Go to Assets → Warranties and click + Add Warranty.
- In Search Asset / Stock, type the asset tag or serial number and pick the right unit from the results. The Add Warranty button stays disabled until a unit is selected.
- Enter the warranty details:
- Warranty Type (required) — pick a configured type, or type a new name and choose + Add “…” to create it on the fly.
- Provider Name (required) — who services the coverage, e.g. “Dell Support”.
- Policy Number — the contract or policy reference.
- Start Date and End Date (required) — the coverage window. The end date can’t be before the start date.
- Coverage Details — terms, exclusions, deductibles and so on.
- Attachments — the policy document. Up to 3 files, 5 MB each (PDF, DOC, XLSX, images or ZIP).
- Click Add Warranty.
Option 2 — Add from a Unit’s Documents Panel
- Go to Assets → Inventory and open the asset.
- On the SKU row, click the folder icon to open the Documents panel.
- Click + Add, and set Document Type to Warranty.
- Optionally attach the policy file — the file is optional for a warranty.
- Under Warranty details, fill in Warranty Type, Provider, Start Date, End Date and Coverage Details. Open More details to add the Policy #.
- Click Save.
Because you opened the panel from a specific SKU, the warranty is linked to that unit automatically.
Adding from the Documents panel needs the
assets.writepermission.
What Happens Next
The warranty appears on the Warranties list with a status badge — Active, Expiring Soon (within 15 days of the end date) or Expired. As the end date approaches you’ll see a Warranties expiring alert on the dashboard and in notifications, and a reminder in the daily Document Expiry email.