How to Edit or Delete a Warranty?
Warranty records are only useful when they’re accurate. If a warranty was logged against the wrong item, entered with a typo, or the policy has lapsed and you want it off the books, you’ll manage it from the same place you added it — the Documents & Warranty panel on the inventory item.
This article covers how to remove a warranty and how to correct one whose details are wrong.
Adding, editing and deleting warranties all require the
assets.writepermission. If you only have read access, you’ll see warranty records but no Add or Delete controls.
Where Warranties Are Managed
Every warranty is attached to a specific stock item (a single physical unit of an asset), and each item has a Documents & Warranty side panel. That panel is the one place where a warranty can be deleted.
To open it:
- Go to Assets and open the asset whose unit holds the warranty.
- On the Stocks tab, find the stock row (by asset tag / SKU or serial number).
- Click the Documents & Warranty icon on that row. The side panel slides in from the right.
- Click the Warranties tab to filter the list down to just warranty records.
Prefer a bird’s-eye view first? The Warranties Dashboard lists every warranty across your fleet and lets you jump to any item. Deletion itself, though, happens in the item’s Documents & Warranty panel described here.
How to Delete a Warranty
Deleting removes the warranty record from the item permanently — there’s no undo, so double-check you have the right unit before you confirm.
Step 1 — Open the item’s warranty list
Open the Documents & Warranty panel for the stock item and switch to the Warranties tab (see the steps above). You’ll see each warranty listed with its provider, policy number, coverage dates, and a status badge.
Step 2 — Click the delete icon
On the warranty you want to remove, click the trash icon in the row’s action buttons. A confirmation dialog appears.
Step 3 — Confirm
The dialog asks you to confirm the removal. Choose Delete to remove the record, or Cancel to back out.
Warranties and attached files. A warranty can optionally have a file attached (a PDF of the policy, a receipt, and so on). If a file is the only one linked to that warranty, deleting the file also deletes the warranty record. Deleting a warranty that has no attached file simply removes the warranty. The confirmation dialog spells out what will be removed before you commit.
Once confirmed, the record disappears from the list and the item’s warranty count updates.
How to Correct a Warranty’s Details
There is currently no in-place edit for a saved warranty in the Documents & Warranty panel — you can add and delete warranty records, but not open an existing one and change its fields. To fix incorrect details (wrong provider, policy number, coverage dates, or type), use one of these approaches:
| What you want to change | Best approach |
|---|---|
| Wrong provider, policy #, type, or start/coverage details | Delete the incorrect record, then add a fresh one with the right details |
| The warranty’s expiry date (it’s being extended) | Use Renew instead of re-creating — it preserves the history |
To re-create a corrected record: delete the wrong entry (steps above), then add a new warranty with the accurate information. See How to Add a Warranty? for the add flow, including how to pick a warranty type or create a new one on the fly with the + Add option in the type picker.
Extending an expiry date? Don’t delete — renew. If a warranty is simply being extended to a later end date, renewing keeps the original record and logs the change (date, cost, and notes) in its renewal history. Deleting and re-adding would throw that history away. See How to Renew a Warranty?.
A Note on Permissions
- Viewing warranties needs read access to assets — anyone with it can browse records and open the timeline.
- Deleting (and adding) a warranty needs
assets.write. Without it, the delete and Add controls are hidden.
If you can see a warranty but not the trash icon, ask an administrator to grant you asset write access.